Phil Hopley – Partner

Phil Hopley

Industry expertise / specialist knowledge

  • Specialist in diagnosing improvements for large global corporation’s technology systems and business processes; facilitating research studies to identify solutions and reduce costs.
  • Especially strong in IT infrastructure and fast moving consumer goods supply chain.
  • Expert in cultural and technical differences between countries.
  • Contacts in about 100 of top FTSE 250 global businesses.

Favourite topics of conversation

  • Balancing the two key drivers of IT strategy – that of business process and user needs
  • Interoperation of systems and its effect on business processes and cost
  • Changing IT security and the ‘medieval city’ vs. ‘modern city’ analogy
  • Social networking and consumer gadgets and their effect on IT strategy
  • There comes a time when IT operations in a particular geography cannot be improved further – that is until the next technological innovation comes along.


  • 2004-date Founding Partner, h2index
  • 1999-2004 Vice-President Operations, Unilever Global Infrastructure Org. (GIO) – member of GIO Board and Exec. Team; restructured IT operations globally; reduced both IT infrastructure operating cost and capital expenditure by around 50%.
  • 1998-1999 Director of Speed Port NV – successful Internet Communications start-up, acquired by Versatel
  • 1990-1999 Various IT leadership roles within Unilever – reduced costs (by 15%) & staff (by 70%) in UK business, while improving service levels; developed and managed Unilever’s first regional IT infrastructure centres & first standard desktop environment; wrote “blueprint” for IT service delivery change from local to global
  • 1987-1990 Head of IT and Logistics, Unilever Japan – developed strategies in IT and logistics for rapidly growing business ($200m to around $800m) in Japan and reduced logistics costs from 14% to 11% as proportion of sales


  • 1974 MA Mathematics, Oxford University
  • 1970 BA Mathematics, Oxford University